The Avenue Shipping Information
|Free UK Standard Shipping On All Orders||Free|
|Uk Secure Shipping (Royal Mail Track & Trace)||£1.50|
|European Standard Shipping (Orders £250+) (Tracked)||Free|
|European Secure Shipping (Royal Mail Track & Trace)||£15.00|
|International Standard Shipping (Orders £250+) (Tracked)||Free|
|International Secure Shipping (Royal Mail Track and Trace)||£25.00|
|Items Shipped Within 3-5 Working Days|
We endeavour to ship all orders within 3-5 working days subject to availability of stock. However stock items are usually dispatched within 24 hours for next working day delivery.
If any delays are expected with your order we will contact you immediately by E-mail, Telephone or SMS.
Once your item has been dispatched you will receive a confirmation E-mail which will contain your order details & a unique tracking code.
All orders are individually checked & verified before they are dispatched by two YHP team members.
YHP Loyalty Points
When you set up an account at YHP you are automatically approved for our loyalty points programme. Every purchase you make with YHP you will be rewarded with loyalty points which will be stored in your YHP customer account. For every £1 you spend you will receive 4 loyalty points, once you have reached 500 points or more you can then use the points on all future purchases.
YHP Customer Account
Set up an account at YHP and receive special discounts & monthly offers - become a VIP @ YHP.
Please note you do not need to set up an account to place orders. YHP Express Checkout is hassle free, 100% secure & easy to use.
YHP Payment Options
Checkout With PayPal - (Enter Your PayPal Account Details or Pay With Credit - Debit Card).
Checkout With Amazon - (Enter Your Amazon Account Details).
YHP Offer A Free Returns Service
If you have an issue with your order please contact us and we will send you or email you a free returns label.
Items must be returned un-opened and un-used.
For Hygiene reasons we are unable to accept returns on any make up.
If your order is returned to us we are able to deduct up to 20% of the order value to cover our postage cost.
This service applies to UK orders only.
We also offer all our customers at YHP 14 day money back guarantee.
Returns Address:Your Hair Products / The Avenue Hair195 glossop RoadConvent WalkSheffieldS10 2GWUK
International & European Shipping Restrictions:
Perfumes - UK Shipping Only.
Aerosols - Pressurized Containers - UK Shipping Only.